Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Joy Ventour
I am probably one of your oldest (63) customer / investor. Never did I think I could afford bespoke beautiful laundry product’s… I feel blessed and honoured to be part of your journey – thank you for making my outlook and laundry smell gorgeous 🙏🏾💜
Nicola Henderson
The is a lovely idea. My partner died in January and I miss the bunches of yellow roses that he bought for me every week. So that would be the gift I’d love to receive.
Mariam
I love this! I would adore some cafe Nero vouchers! Who doesn’t love coffee? Especially on a morning. If not, maybe some look fantastic vouchers or any beauty company ones!
Imran Adam
A free big bottle of a set of laundry detergent would be amazing would make my month never mind the day… ;-)
Elaine Hinson
We had a new cinema open in Stafford in 2018 but I’ve never been as for the 2 of us it’s far too expensive, so I’d love a ticket to go see a movie! I’d take my hubby on a date night and smelling of date night as that’s my fave fragrance!
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