Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Alison Lindsey
I am mad for Candy Beach and I would love to have some of the products that inspired the scent so that I can pamper myself after I have pampered my families clothing!
Livy
Lovely idea, maybe a partnership with a flower company so a bunch of flowers could be delivered to brighten up someone’s day. Also still waiting for my free sample to be sent for taking part in the survery too last month x
Carol Diack
I have just received the 4 four bottles and I’m liking them, think some testers would gave been good for new customers to try.
Wayne
Send out some samples of your range of laundry product to your existing customers!
Andy Graham
I’d just like my order please. Placed last Saturday and still not even with Evri. No reply from customer care. Not impressed.
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