Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Mandy Heyes
What a kind gesture for your customers, it’s good to make other people feel good! How about a flowers gift voucher for a national florist or for one of the letterbox florist companies? Beautiful fresh smelling laundry and flowers what could be a better combination. 🧺🌸🌺🌹
Emma Scarlett Black
What an unusual & thoughtful way to connect with your customers. I would love an Amazon voucher to buy a paint set. I bought a blank canvas a few months ago & haven’t been brave enough to start my new hobby. The gratitude generated by being chosen would feel like I had no choice but to jump into a creative space ☺️❤️
Charlotte
To have some free samples of your products to give me a chance to see which one I like the best
Mary Harker
I love your products I’ve told lots of friends about them. I’d love to try your new stain remover product if I’m lucky enough to be chosen. Keep up the excellent work.
Rebecca
What a fab idea! Any surprise gift would be lovely 🥰
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