Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Sally Simpson
Deliver someone a bunch of flowers, that will cheer anybody up!
Louise Sawallich
I just came here to say this made my day! In a world of commercial focus your new company policy made my day, what an amazing idea! Such a lovely little action that will really make people smile!
Jacqueline Watson
What a lovely idea
How about a rituals voucher or a Waterston voucher……Bath or book both wonderful ways to treat the senses
Jacqueline
G Kaur
Luckily if to be chosen hair salon, perfume vouchers or massage would be great.
D Singh
Would be nice to be chosen , and S.p.A. vouchers or massage would be great.
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