Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Julie Laing-Sherlock
What a lovely idea ! Honestly anything to give yourself a bit of a treat or time out would be lovely just to get off the treadmill for a while !
Marian
Sorry to be negative but would just like my message to be answered ☹️ Was given a 30% code that didn’t work (allegedly special as sent directly to my email), and delivery cost is quite high. Other than that, fabulous packaging and scents and the marketing is very good.
Vera
I can’t explain how I love this company I discovered you guys on jnstragram when you just discovered the brand it’s such an amazing concept that really listen to customers feedback
What I would is any fashion brand voucher would be much appreciated ❤️
Anna White
I’ve loved this brand for some time now and have recently converted my youngest son! If I was chosen I would love for someone less fortunate than me to receive a voucher for some groceries. I have all I need and could dream of
Alexandra Gallagher
Hi
I love the scents and particularly when I get into bed after a long day nursing, it smells so good I am sure I fall asleep quicker!
I would love to win a bundle from you 🥰
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.