Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Lynn Duncan
A free set for my Mum, Unfortunately she collected my last order from her neighbour and fell and broke her hip, returning home to mine today, (Cant wait to have her staying at mine) this would cheer her up, most definately not looking for sympathy as she is a very strong lady.
Rachel Delaney
I don’t know but I think your products are great. More than that your marketing is brilliant you’ve employed a genius. I’m a miserable cow who hates marketing. Your I always read
tracey redmond
I would love some free samples of your Designer perfume range! That would be wonderful, as I would love to try before I buy!
Yvonne
Anything as any treat makes a great day
Clarissa
I broke my back and coccyx two years ago and recovery has been slow so I’ve been stuck in the house for about two years! Nice smelling laundry somehow has become important to me. In the winter the clothes have been on the radiator and the whole house has smelled great. But in the summer my carer has put the clothes on the clothesline outside so that smell has gone. How about partnering with a plug in smell such as 3volution like febreeze does
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