Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Gosia
1h massage or shellac manicure 🥹
Jacquie Hart
I’d love a book token x
Chloe Brown
This is a really lovely and unique idea. I’d be thrilled to be chosen! If I were lucky enough to be chosen, I’d love a subscription to some tallow & ash products or just a coffee voucher honestly !
Lisa Phillips
I would love some book tokens so I can buy a book to read in my lovely clean bed 😊
Chelsea Walker
I love that this company is forever giving back to their company and following. It really makes them stand out alongside their amazing products. Winning something would make my day, whatever that might be!
I’d be more than happy with a free lunch, a shopping voucher, an amazon voucher. Just a couple of suggestions I think people may like …. generosity is amazing! 🫶
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.