Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1165 comments
A Jones
None-drip screw caps as the excess product just leaks down the side of bottle because it’s trapped in the screw thread.
Second is to have the product name on the side of the bottles (not just front) as we stack ours side by side in the laundry room so want to know at first glance the name of the product. Thanks!
Lindsay
I live your fabric sprays and would love some room sprays or home fragrance items to go along with it.
DeeCee
I would love to see Larger bottles/ catering packs for bigger households …
Also possibly scent beads or dryer fragranced sheets..
Yogini Patel
I would like:
1) Tallow and Ash infused water softener tablets
2) Flacon for Miele Tumble Dryer with the delicious fragrance of Tallow and Ash
3) Tallow and Ash infused tumble dryer sheets
4) Reintroduce your Spooky SZN shampoo and conditioner maybe under another name please 🙏🏼 as I have used my last drop but I’ve kept the bottles in case you relaunch the fragrance or produce refill pouches 🙏🏼🙏🏼💕💕
Nikki Barker
Maybe it’s just me but after using the caps to get the dosage in to the washing machine drawer, the remaining amount in the cap leaks out the cap and down the bottle. Maybe the cap could be tweaked slightly to prevent this?
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