Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1165 comments
Michelle Woodhead
Can we have refills for the fabric sprays please. It’s such a waste to order to the whole thing and throw away.
Also to have a smaller size bottle for the car etc.
Reed diffusers and candles would be great too – the fragrances are so gorgeous! Thank you 🥰
Lesley Zornoza
I’ve just tried 3 samples and to be honest they don’t smell really. A very weak fragrance to all of them so currently I’ve decided not to order.
Sarah Kemp
Tumble dryer sheets :)
Mary
I would love you to do a stain remover refill as I don’t need the box everytime . Also a stain cleaner for specific stains . Love your products
Emily
I’ve noticed that buying refills is often actually more expensive than just buying whole new bottles, which I feel defeats the purpose of refills? Maybe a slight tweak here would be good for both customer and environment!
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