Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Angela Black
A nice wee surprise would be lovely 🥰
Julia Grant-Render
Hi
Just waiting for my next order ,would love a little gift as have had a massive pain flare up with my illnesses and been housebound many thanks and much appreciated….
Hero
You could make a donation to my food bank charity – FELIX PROJECT :-)
Caitlin
I love this idea, I think more brands should do this!! I think the gift voucher idea is great, if it’s fashion, beauty, laundry or anything in between. I know it would make my day receiving something like this!🩷
Caroline Cheyne
As I am currently going through chemotherapy, I would love a massage to ease some of my aches away.
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