Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Tracey Louise
Just a card saying hello how are you today xx
Irene
To wake up and find it’s not raining x
Kayleigh
My mum is doing a sponsored 11 mile swim for Diabetes UK which, for various reasons, is a charity very close to our hearts. A donation to her page would be greatly appreciated! 😊
https://swim22.diabetes.org.uk/fundraising/cheryl680?fbclid=IwAR3M-Wsn3D3TUBEwyiTpoMwdpUGIxAidjekarDKlKrZZ67iCEUOS59FsVho_aem_AUe8dmrNA-WnaEdIOJN8cSoiOp8TSGpFzo2kjTjYlMdhJXWQtMHP5gtjQY81Ve5f0tM#share-page
Lisa Robottom
Anything to cheer me up. I’ve just been diagnosed with MS so the last few months have been a bit of a rollercoaster. Flowers, scented candles or chocolates are always welcome xx
Nicole de Souza
This is such a wonderful idea! Niamh and Maisie have been super helpful with my orders and were kind enough to include a laundry bag in my last order. Well done team Tallow and Ash so impressed with your products and service!
My suggestion would be A link up with a charity connected to water or clothes perhaps.
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