New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Rachelle

Rachelle

As a customer who has followed T & A from the beginning, a little pressie is always welcome. I continue to spread the gorgeous smells of T & A throught the land.

Lorraine Duddridge

Lorraine Duddridge

Love what I’ve purchased and can’t wait to try some of the other scents available. A voucher of any kind would be lovely

Janet Halliburton

Janet Halliburton

My day would be made with a complimentary delivery of tester samples! What a lovely idea. Thank you

Kerry Maulini

Kerry Maulini

I would really appreciate a Mark’s and Spencer voucher please.

Christine Wood

Christine Wood

This is a lovely thought. Any small treat would be appreciated. Something to help you feel special is always welcome. Love to all from a very happy customer x

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