Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Janet Halliburton
A friend is going through a legal hell currently, none of it her making. Would be lovely to give her a treat of some of your products. Thank you
Deborah A
Words of affirmation and maybe a hamper
Alex Sutton
Love these RAOKs, the world needs more kindness.
Having a pretty rough time at the moment (facing homelessness after leaving an abusive marriage). Loved T&A when they were first launched (can’t really afford it now) Duvet Day still remains my favourite though! Would love some bottles to give to my local food bank so people in similar situations to me can also take some comfort in lovely scented washing. It’s a simple thing but brings lots of us joy in these very anxious times!
Cesar
Dog treats 🐶🐶🫶🏻🫶🏻
Karen
Any free treat would make my day thanks
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