New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Elaine C

Elaine C

It might not be something that’d work as one of your random daily awesome acts of kindness as it wouldn’t necessarily suit everyone and you can’t know the individual tastes of each purchaser but, for me, a voucher towards gig tickets or one for a rail operator of choice would make me happy dance for days if I were to find it in my order as live music and travel are my therapy and I haven’t been able to experience much of either the last couple of years.

Isoken  Enoma

Isoken Enoma

My favourite perfume

Celine

Celine

I would love to try the Bahamas discovery bundle I ordered it once before but never received it because the courier lost it! It would be nice to get one sent out complimentary 😊

Helen

Helen

I’d love to be able to nominate someone to recieve a sample pack of your products. It would make their day, and you might gain a new customer. Win win!

Clare McDonnell

Clare McDonnell

Flowers and plants are always welcome! Your products are fabulous! I’ve recommended your company to all of my friends. Every wash is delightful! I’ve used all of the sample pack. My favourite flavours are Oud, Bahama Vibes and Icing on the Cake! My washing machine smells fabulous and there is zero sediment build up as it’s liquid! Love love love!!!

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