Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Julie Bonas
Some lovely fresh white towels, then wash them in Candy Beach and hide them from the men of the house 💜
Leah Hopton
A new gym set ❤️
Elizabeth
The option to choose either to receive one free sample or to choose to double the sample offering bespoke but to give to a friend / next customer would be ace!
Heidi
A cheeky Nando’s…… Jo Malone voucher…. Or something as simple as a free sample pack. Everyone loves a freebie, no matter how small.
Joanne T
I would like my first order to arrive, I can’t wait to smell them
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