New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Maria Mac

Maria Mac

I would love a little Etsy voucher to buy something from a small business :) what a lovely gesture to make someone’s day and I’ve just put in my first order, can’t wait to try all the samples x

Bimla Tank

Bimla Tank

I love surprises I be made up with anything x

Nicole Livermore

Nicole Livermore

Just moved into my first ever home and renovating has drained both me and all my savings! Something a little nice for my new home would make my day :)

Aimee Shawcross

Aimee Shawcross

The sheer amount of laundry I do with 3 babies under 4, T&A make the chore feel so much more enjoyable! When the basket’s empty I treat myself to a costa coffee and cake!

Madison Cole

Madison Cole

I’d love a pick me up. B&M gift card always will put a smile on my face after a tough few months🩷

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