Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Jane Oakley
Hey, I’d like to see a donation of service wash vouchers plus some tallow and ash per wash, for those homeless families in temporary accomodation without laundry facilities- guess the donations would go via a charity or housing?
Rhoda Ameh
This is actually my first time buying your product came across it on instagram although I’ve not gotten my orders yet , heard I’m among the 10 % with a delayed delivery. Looking forward to using the products because I can see a lot of nice reviews.
KWS
I would love a massage, life is full
Of worries. X x
Reena Daba
I love the ideas of tallow and ash! I would love to get one of the gifts that would be amazing a gift card for lululemon of skims or
Rory Archer
My order arriving 🥲
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