Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Clare Larkin
I would love to be able to treat my hubby to a date night meal. He works so hard for all of us.
Ra
This is such an amazing idea. Making customers feel valued, and being kind too. Our intreractions with others can impact them through the course of their day, so why not be a positive one. Xxx
Helen Powell
Definitely a bit of a lie in at the weekend!
So wonderfully scented bed linen is a must!
For me it would have to be some washing liquid and fabric conditioner.
I’ve recently placed my first order with yourselves and I can’t wait for it to arrive so that I can start trying them out. 💕💕
Helen Powell
Definitely a bit of a lie in at the weekend!
So wonderfully scented bed linen is a must!
For me it would have to be some washing liquid and fabric conditioner.
I’ve recently placed my first order with yourselves and I can’t wait for it to arrive so that I can start trying them out. 💕💕
Pauline Lockyer
Anything would be amazing! This weather is getting me down 😍
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