Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1158 Kommentare
Lisa
Hi I love your products but would love to see something with lavender or camomile for bedding to help with sleep. Keep
Up the good work
Madeleine Baker
Although I love your scents I still like mine a bit stronger smelling so I find I’m going through the bottle quickly .. would love you to do the scent ball pods like lenor and comfort do so you can put them in the actual washer drum just to give it a bit more umph
Heather McClelland
Agree re the scoop it should be included as standard in the stain remover ,and would also appreciate if my regular refill subscription of Odyssey contained the same amount as my bottles instead of only partially filling them.
Might I also suggest that perhaps every X amount of refill subs fresh containers are sent
Sarah
Could you look at having the option to use an alternative courier service. I had huge issues with my last order, which ultimately lead to me cancelling it due to Evri being unable to deliver my order to my house or a designated shop. My Evri driver informed me that they can’t deliver liquids over a certain volume, which I found very strange considering they had delivered to me previously. This has meant that I’ve stopped ordering, which is such a shame as I love your products and am now eeking the last few washes of Oud (my favourite). Any suggestions as to how I get around this would be much appreciated.
Chantelle Kesaris
Firstly I would like to say well done on creating these lovely non toxic products that smell amazing. Out of all the scents I have tried, the Pistatio scent definitely lasts the longest of all on my clothing. I used to love Date Night until I realised the staying power of the pistatio. Im not sure how long the Oud scents stay but i would never try those as i dont like the perfumey scents, they give me a headache. Would love to try out a fresh lemon scent and I would like to try Celestial which everyone talks about
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