Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1158 Kommentare
Catherine Marsh
Can you make fragranced wardrobe hangers and drawer liners? To make everything smell extra amazing when you open up a drawer or wardrobe to grab your clothes. Xx
Nicky
I agree with other comments that suggest you should sell small samples to try without having to buy a full size bottle. At first I bought a sample box, chose my favourite but there have been so many others since. Maybe you could do a ‘pick n mix’ sample box?
Tracey
Matching tumble dryer sheets for the winter months and reed defusers
Johnathan
Hey – I’d like to see the shampoo and conditioner in bigger sizes. It’d reduce the amount of plastic used, mean I pay for postage less frequently and hopefully also deliver better value to the customer. I know I can get the refill pouches, but even those I’d appreciate in bigger sizes. We also dont use much conditioner/softener, but like the boost of fragrance. So some sort of additional scent boost that can be used in the machine would be great.
Sam
Maybe send with each purchase a couple of different samples so we can be tempted to try other fragrances 😊
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