Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1158 Kommentare
Nicola
Hey as a subscriber I wish that postage to all parts of the UK was free. Tumble drying sheets would be brilliant too. Also recycling for refill pouches. This was one of your early ideas and I’ve still kept all mine in case you finally do it. I’ve got loads! 😆
Penni Shury-green
I have bought nearly every product and I love 💕 them, I’d like to see a refill for the spray scents also they do leak a bit.
Lisa
💯 an app please! Managing subscriptions is not great and not simple just to add on a product to your subscription order !!! And more surprises for your loyal fans!!!
Daniela
Tumle dry fragrance sheets or balls, a way to recycle the refill bags
Fiona
I would like to be able to order samples of just one scent rather than as a pack and I would like the samples to be bigger packets so that you can do a bigger wash to try out.
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