Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1157 Kommentare
Maria
Please make refills available in all scents, and accessible all the time. It feels awful to be buying in one use plastic bottles all the time. Laundry sheets are also a way forward.
Lauren Parr
How about some tumble dryer sheets? And maybe a way to recycle the bottles/pouches – send them back and get washer points for returning?
Cordelia Grabbe
Individual samples
Mrs Michelle Chapman
What about a diffuser in all your wonderful aromas xx
Nicola
Hey as a subscriber I wish that postage to all parts of the UK was free. Tumble drying sheets would be brilliant too. Also recycling for refill pouches. This was one of your early ideas and I’ve still kept all mine in case you finally do it. I’ve got loads! 😆
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