Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Barbora Chmelarova
I would love if there was a send back bottles/bags recycling scheme (kinda like with nespresso pods) where maybe you discontinued the scent or if someone bought a bottle of detergent that is not their favorite and now its just sitting empty in a cupboard as when you try put a different scent in that bottle you can still smell the original from detergent from it, even after airing it out for a week. c
Andrew Robertson
How about some car air fresheners? Would love my car to smell nice and clean!
Emma Hunt
Love love love Santal! Please make a fabric spray!
Denise Lee
I started my order back in July have contacted 3 times. I still have nothing. What is wrong? Everyone else I know has received all their items
Lily
I think dryer sheets and a scent booster work because the scent disappears when I put it in the dryer.
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