Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1157 commentaires
Matt W
Interchangeable scents; maybe a new range that tailors towards what you currently have, that adds more “Pazazz” and unique differences between other users… “Tailored by You”
Moomoo
Room sprays would be a great addition! Also, more natural scents like fruits, florals and greens in their more natural form, rather than perfumey versions if that makes any sense at all 😅
Jasmine
Laundry pods would be great!
Angela Buckingham
I would absolutely love a coordinating reed diffuser, and a candle please, and a body spray and the list goes on 😆
Jill Bunney
Stop using Evri! The most unreliable & dishonest Courier firm there is.
Guarantee EVERTIME. A delivery is due, they message to say I wasn’t at home (untrue) or there is a problem with the delivery which needs MY attention.
Truth is they NEVER deliver within the supposed time scale!
Ridiculous & disappointing service!
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