Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Louise
Could you do a warming brown sugar/honey or cinnamon scent please? Especially cinnamon with the autumn/Christmas season.
Claire
Have you considered matching ironing water? I’d like to make ironing a bit more bearable!
Rachel Chandler
Please bring back Celestial, I am missing one so much!
Deb
Just tried the new lemon scent shampoo + conditioner. The smell when I opened the bottle smelt amazing! So sorry but when I washed my bedding there was absolutely no smell of lemon after and when I did another dark wash with the same scent and used the dryer, the smell was not pleasant. Sorry to say it smelt of cats ####. I had to re wash the load with summer fling. Thought you needed to know this. 🙁😞
Chloe Driscoll
A bottle recycle scheme would be great and also maybe a new bottle for the stain remover – the top has come off mine a few times and spilled!
The only thing I have to buy separately for my laundry now is the colour catchers, so it would be amazing they could be included in the subscription too!
Would really love some more seasonal scents as well for autumn / Christmas etc like pumpkin spice / gingerbread / christmas tree
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