Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Carrie Nurse
PLEASE make a subscription available for the amazing Fragrance perfumes!!!!!
Paula Marples
Hi. Do you sell your laundry shampoos at stores in Sheffield. Thanks.
Gert Jatsa
I would love an iris heavy scent. Think Dior Homme and the like.
Sue Hesketh-Jones
I’ve been using your products for a while now and have tried the majority of the fragrances. I would have said the pull top is sometimes tricky to remove however, can see you’ve completed product dev on that! For me having refills of the newer fragrances would be helpful as I now have 3 x pistachio shampoo and conditioner containers. I do feel guilty throwing them out and try to keep them them topped up with my refills – maybe a sticker when I put a new fragrance in – or maybe I could just write on it with a sharpie.
It’s great to see your CRM campaigns. I think you’re doing a cracking job building your brand and creating a great CEX. I’ve definitely converted a lot of people onto T& A!
Loving pistachio, summer and Chantal fragrances (at the moment!)
Lisa
A liquid stain remover in a travel size applicator would be great!
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