Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 commentaires
Jade Lacey
I think a cheaper postage option, or lower minimum spend would be fantastic. 📫
I would also like a dedicated pet scent, like the baby range! But something dedicated to pets that packs a punch and lasts! Something woody/ earthy/ masculine. I do x3 dog washes a week and the scent just doesn’t stick with the high dog traffic 🐕
I would love to see a non toxic car air freshener, currently using the fabric spray, but the bottle isn’t car friendly! Love the idea of the smaller travel bottles, but a plug in would be off the charts!! 🚗
Caroline Jackson
Tumble dryer sheets and ironing water. Maybe scented sheets that that can go in airing cupboards and drawers too 😊.
Sue Aston
How about tumble drier sheets? Or a diffuser to sit in the laundry!
Siobhan Henry
Hi, I would love a spray stain treatment/ remover to complement the powder which I use for soaking
Willo Nicholls
Hello- love Tallow-Ash & l agree with one of your customers- whether you can build your own box – l would, occasionally, like to order two shampoos as my machine seems use more than the conditioner & end up with too many conditioners of one flavour!! Hope my comments help🙏🏼
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