Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 commentaires
Andrew Fitzgerald
1, I’d really love you to make available scent boosters to use in my washer as it’s auto dose so I can’t really control how much softener I use to get a more concentrated scent.
2, Smaller refillable travel sizes of the fabric sprays, I work away a lot for work and always take one with me to spray the rooms carpets, chairs and bedding etc, 1 for hygiene and 2 to make it smell more like home,
3 I find the spray heads for the fabric sprays quite flimsy when using, they sometimes feel like they’re going to break, maybe offer a sturdy more expensive one to either buy separately and reuse on your replacement bottles (like a refill type thing) instead of the cheaper one that looks great with the metal collar but use lets it down,
4 I’d loose my mind if you turned the rain and moss into a laundry product, I love it but can only use it on soft furnishings that haven’t gone through the washer as I don’t fancy mixing scents,
5 make the refills the same fluid size as the bottles, they’re smaller and are a little deceiving, my auto dose takes a full bottle of each liquid however the refills don’t top it off,
And finally just a massive thanks for everything you do, I love your products.
Andy :)
Annette Griffiths
I really would like to see a fine wash detergent for wool and silk. The problem with those I have they just smell horrible and my hand knitted sock have more of a wet dog scent. Nothing appealing really. I hope you will consider it.
Thanks in advance.
Toni Bingham
Strengthen the shampoo scents. I don’t use conditioner on towels, bedding etc.. and without it the scent quickly dissipates. A bottled scent to dilute for ironing water pleeeeease. Little Miracle in a Laundry Spray. Please put in my vote for Golden Oud to stay, it’s gorgeous 😍
Karen Blacklock
Rain and moss wash and fab conditioner please
Kat Harbourne
Another one! Please make stickers to go on the bottles to show which is wash and which is conditioner. I have to sharpie on the top which ruins the vibe!
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