Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 commentaires
Maria
Hey, I would like to have the option to choose what samples to get in the box with 10 samples.
Wendy Couper
I think Bergamont and lemongrass is a beautiful combination. Think these 2 would suit being a Tallow-ash Special. 🌼🌸
Songz
More timely receipt of your order. It takes to long to get your order. I had to cancel my credit card because the systems between Tallow-Ash and my bank kept throwing up a fraud flag
Sophia Khan
Loving all the scents but I think we are missing a lemony one. For me me summer= lemon gelato. Could we get spray ones??
Kimberley Kilmister
The summer fling (orange one) stains my clothing. No other one does.
Id also like to see more choice on the shelves in Tesco
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