What can we do more for you?

What can we do more for you?
Hey guys, Ciara here! I’m one of the founders of T+A 🥰

Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.

We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.

What could we do more?

It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.

Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!

Thank you for sharing your feedback and for being such an important part of this journey with us. 💜

We've got the most exciting few months ahead!

Best wishes,
Ciara
Co-founder

1158 commentaires

Irma f

Irma f

Bring back celestial!!!

Rachel Williams

Rachel Williams

I like to buy in bulk – I have everything but when I want to order (which typically is once a month /6 weeks) you don’t have everything in stock and that is irritating.
Being back Candy Beach – I Love lychee – it is so on trend so I can’t understand why I stopped doing it.
Hoping for Halloween special again because I missed it last year for the exact reason of you not having everything stock – I am not going to spend £12.99 – I will only spend £50 to get the free delivery so let me spend it please : have all products available!!!!

Camay Chapman-Cameron

Camay Chapman-Cameron

I would like to see a more woody and aromatic fragrance in the range, like cedar, fern, or patchouli, a bit more depth and muskiness.
I don’t like the very sweet perfumes. A bit stifling rather than refreshing. Also I think that while I mostly wash at 30 degrees, there are times I need higher and the fragrance is much diminished as a result.

Lisa E

Lisa E

Another comment by me, thank you for amazing products by the way!
In addition to an earlier comment, how about half price and free shipping for investors/Owners Club and perhaps a freebie on our birthdays? Skincare brands and others do that.
As an investor, I do feel we could get to feel a little more special with in advanc free trial samples of up and coming fragrances even if only for our opinion on a possible new product?
An ironing water to would be great to buy please!

Clare McDonnell

Clare McDonnell

Love this!!! Your products are fabulous but can you create a product that completely deodorises sweaty work out clothes/trainers? If you could create a sports based fragrance spray with an active deodoriser that completely neutralises the smell Also maybe some more fragrances such as Lavendar, Iris, Woodsage & Seasalt etc and maybe a gentle lemon fragrance (think lemon drizzle/vanilla combo) xxx

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