After lots of testing, we're finally in production with our new lids, and they'll be on bottles before the New Year! We spent a little more time on them to make sure they were retrofit, so if you've got older bottles you can still use them!
First and most importantly... no more pull tabs! We originally added a pull tab to make sure the products didn't leak in transit, but you guys have let us know how hard it is for you to open, especially if you have long nails! Plus.. when we're in stores you'll be able to smell the scents from the bottle!
We've made it more airtight, so without the pull tab, you don't have to worry about any leaks when it's on its way to you.
These new lids are also way faster for us to produce as they are just one twist vs. pushing in the cap and then twisting, which means we'll be able to get your orders out quicker!
We'd love for a couple of you to test the new lids before they're officially out!
Comment below and we'll pick two people to get the new lids, plus some free laundry shampoo and conditioner on us!
1068 comments
Kathleen Cassidy
The whole lot came out on the first bottles I bought after much tugging meaning I had no spout and wasted a lot of the product, in the second batch the inner ring pull came away a bit easier and I realised I needed the spout. Great news and fantastic that a company listens and responds to customers, that’s what good service means. Well done Tallow and Ash!!!
Sallie
No more leaks! Amazing. I lost over half a bottle of Pistachio liquid on my floor because of this. Cleaned the floor which was a win!
Teresa Gladwish
I received my first order yesterday is the lid was so hard to remove even with short nails.Had to get my neighbour to help me .Not sure if I will reorder again
Rose Law
Down to my final bit of Candy Beach and noticed the leaking so love that you guys have listened to customer feedback to improve the user experience! 🙏
Dawn Knight
I’m a huge fan of your products. Thank you for listening. I would love to test the new lids. Having arthritis in my hands has been a challenge with the old style. 💜💜💜
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