Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 comments
Cheryl Wiltshire
Maybe larger bottle sizes? I feel like I waste lots of plastic! And a recycling scheme to send bottles back to you too, I hate throwing them away! Also, car fresheners
Lou
Be able to use our reward points to add items to our subscription orders.
And make the mystery subscription AN ACTUAL MYSTERY!!! Mine never was. You just used to send the same thing each time until I complained.
Deb
Trial bottles of the fragrance clothes perfume spray stuff…the dark green bottle sounds lush but if it’s not, £15 down the drain !
Nashima Begum
great product but would love pods as much easier to use.
Laura Purssell
I’ve noticed that the sample range is limited and doesn’t offer for all of the fragrances. I very much like to try before I buy a full size so I’d suggest making sure you have samples of every fragrance that you are selling a full size of.
I also would love it if you brought back Bahama vibes, it was a great summer fragrance perfect for holiday.
Also you could perhaps consider adding ironing water to your product range?
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.