Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 comments
Rebecca
Please can you have the product label on the side so that when they are neatly stacked on the shelf I can see if it’s the wash or the softener.
Lynsey Kearney
Tumble dryer sheets – I also put these in wardrobes, drawers, clothing storage bags, suitcases, etc so would be nice to have them in the T&A scents
Joanne
Free delivery with certain spend such as £50.
Liana
Yes to washing maching cleaner and Little Miracle spray :)
Grace
I love all your scents! One little gripe, the self love laundry shampoo and conditioner kept leaving patches of this grey, strongly scented, oily residue on my clothes. It had never happened before and since finishing it all up it hasn’t happened since with any of your other products? It was so weird! May be worth looking into!
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