Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 comments
Becca
Add more scent please! It washes out right away. I washed cold, tumbled low, and still no scent! 😭
Kat Harbourne
I wish it was easier to use rewards all in one order. I have a subscription and I can’t use my rewards without doing a separate order for each one, therefore paying p&p again. I queried it with customer service a while back and they said you can’t stack rewards, which is fair enough in a way but it seems like a waste of boxes etc.
Can you do travel sizes for holiday/camping etc? I could get a sample packet but I don’t like all the fragrances as much as Aurora and Oud. Thank you!
Rhiannon
Bring back the Self Love scent! ✨️
Jo
Free delivery over £30-35 spend & also I’d like essential oils in same scents for electric diffusers please
Natalie McLeod
Please please please bring back Self Love! And also, I’d love to be able to buy 10 litre bulk refill bottles, and to buy shampoo and conditioner separately!
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