Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Abigail Rivers
Ooooooh well it is my big 40th birthday coming up in 2 weeks, maybe on a significant birthday the customer gets a discount code to use, I mean what a birthday treat that would be?!
Rachael Altman
An ice coffee or a lovely candle
Jean Payn
I would love to have some more shampoo and conditioner please, I can’t get enough of it. Ì would like to share this with my family and friends. Thank you
Sheila Hammersley
A set of samples to gift to special friends to quantify my praise to them of your products – ty xx
Deborah Davies
I’ve had a few problems but what a company always going ubove and beyond, to make it better.
I adore your products, never thought I’d be so excited about doing my washing.
Thank you TA team.
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