New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Naomi Cairns

Naomi Cairns

I would love room spray, scent boosters, ironing water, you name it I want it in your Oud scent. It’s amazing, oh and car freshener 😉 It’s just beautiful! And I’d happily pay 😊

Lexi

Lexi

First wash and I fell inlove. I’ve been self healing and creating a better environment for myself and these scents help me breathe will ease.
What would make me smile is a really a good journal. Labels, dates, room to discuss, self questions.
🖤

Jane Hipwood

Jane Hipwood

Oooo hard one.
A Tallow & Ash voucher or a Waterstones voucher. Love my books.

Anna Campbell

Anna Campbell

What a lovely idea! A sample box to share the love with my boss, would be really nice. We love nice smells and know she will describe Odyssey as ‘smells like sexy man’ 😇

Aneesa Esat

Aneesa Esat

I’m new to T&A and still waiting for my first order which am really excited about .
Anything to put a smile on my face would be really appreciated 😊

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