Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Ashley Lawrence
What a lovely gesture! 😇 I know a months supply of laundry shampoo + conditioner would help alot of us out as a gift, small saving but could make all the difference to someone 🥰
Carol Dyer
What a lovely idea for me it would be either a book voucher so I could escape into a brilliant story or my next products for free to keep my laundry smelling wonderful.
Lisa Downs
What a lovely idea
One way to make someone’s day. Any voucher would be a blessing. Especially an Afternoon tea or spa voucher.
Anne
Well, my idea isn’t for me, but for my daughter! I just returned to the US after a short visit to Scotland where my daughter lives. She introduced me to your products while I was there. She works with geriatric patients for the NHS, and is on a very budget, but said, “Mom, I know this is kind of a splurge, but it is so lovely and it makes me feel a bit spoiled when I can’t most of the time!” I would love to recognize her hard work and dedication in some way. And also, I’m working on my first order with you as I return home; I’m convinced!☺️
Caroline Gorman
Good morning
For me, I would absolutely love a book token to gift my daughter who has missed two years of school as she has been unwell. Thank you x
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