Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Jennifer Norris
Nawww such a lovely idea! To be gifted anything would obviously be so kind, but anything hair/makeup/skincare/spa treatments would be right up my street. As well as anything food related of course :)
Chrissy
A Starbucks for me and my husband would make my day 🌟
Ceri Kempster
A voucher for afternoon tea.
Yvonne Crook
I’d love a bottle of the new pistachio shampoo and conditioner to try!
Sarah-jane smith
I can’t fault you all, your products are top notch, the scents last for ages and I’m glad I took the risk and ordered!! Please do the Christmas scents again…yes I know it’s only August but I’m just giving you a nudge we so enjoyed them last year and our bedding smelt wonderful all Christmas season….and maybe a bit into January too 🤣…keep sleighing the laundry game
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