Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
John Harvey
My son and partner would love a supply of the Oud. They’re going through some rough periods re. careers and I left them my free sample from the Euro England offer and they loved it. Just a small thing but I think it will give them joy.
Regards,
John
Michelle
Book token. Nothing better than putting the washing on and having a good book to curl up with whilst it gets done. A glass of wine to go with it would be even better lol.
Jill Barber
Excitedly waiting for my first delivery. Looking forward to wonderful scents and excellent results. What would make my day as I lost my husband to cancer recently would be a bunch of flowers 😊
Kelli
My kids and I love T&A products!
My daughter was recently diagnosed with autism – she is very sensitive to smells; she absolutely loves when her bedding and comforter is washed in ‘Celestial’. My son is currently recovering from spinal surgery – he’s done a stint in hospital so I made sure his bedding and pyjamas were smelling lush for a bit of luxury when he got home! It really does make a difference when your bedding smells so good!
It’s been a tough few months – a beauty voucher would be amazing for a bit of a pamper 😊
jenny
I would be happy with anything.
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