Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1165 comments
Ann Williams
Small samples of the sprays would be good, and I wish you would sell the laundry shampoos on their own – we don’t use fabric conditioner so I will only be able to get the detergent if it happens to be in stock in our Tesco, which it very rarely is.
Joanna French
Free postage would be good. And I wish that the fragrance would last longer. Dovet day is amazing it lasts for weeks. But one or two just don’t keep their smell once dry.
Liz Mckenty
Hi, I would love a tumble-dryer fragrance sheet as I find I loose a lot of the lovely scent once the laundry comes out of the tumble-dryer
Thank you
Liz xx
Nikki Hulse
I’m more than obsessed with Icing on the Cake! ❤️
How about free postage if you spend over a certain amount? It might already be in place and I need to up my spending game!
Scent boosters. Fine room spray. Birthday gifts for Reward members. Differing levels for Reward members with better benefits the higher you get.
Janee Hare
To have an App would be great. To be able to change fragrance without losing any benefit. Otherwise all is good.
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