Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Ange Prosser
This is such a fab idea. Would love some T&A samples so I can gift them to friends and my daughter at uni 😍
Heather Thompson
I would love a garden voucher to get my own veg plot started with the kids
Kate
A freebie lucky dip would be so welcome. I’m new to T&A and love all the different scents, having tried your samples.
Angela
My weekend would be made magnificent with some Oud Fabric Shampoo and Conditioner! I am out of it and cannot currently afford any more following an expensive wheel bearing repair was essential! I would have a duvet weekend then, not just a duvet day!!! A x
Nikki Sewell
Awww this is why I love your brand never taking (well order ) but you give so much back to the people ! Do you know what I don’t want anything treat yourself to a coffee and cake 🎂
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