Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Aneesa Patel
Spa voucher!
I just need a break , switch off from everything going on for a little while and relax.
This would be a lovely treat, hope I’m selected!
Anthonia Okpala-Dawodu
Oh I love this idea and if I were lucky enough to be chosen, I’d absolutely be made up, I’d love a month supply of all bottles of your shampoo and conditioner please 😊
Alexis Weatherley
Hi What a lovely idea!
Could I have some samples for my Mum.. she’s having knee replacement next week and it would be lovely if her bedsheets were all Tallow & Ashy 🥰
Joan
What a fabbbulos idea & just so worthy to the derserved one’s. So as someone like myself who used to go out shopping but unable to because of my leg constantly giving away without no warning & now has mobility problems😌 I would love to sample or even have a coupon towards a bottle of your wash& conditioner.
Justina Thomas
What a great Idea,
I havnt received my order as yet, but it’s on its way.
Would love a free gift, so would my Poodles x
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