Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Nadia Khanam-Ali
Buying someone lunch is my love language
Vickie
This is such a kind and thoughtful idea!
For me it would be a Neom Essential Oil or a Selfridges Gift Voucher! Thanks guys for thinking of your customers in these hard times!
Sian
Have got a very ill father and a bunch of flowers would brighten up my day
Anup Kumar Das
Ohh! This is a fantastic idea. I will love to have that £20 deliveroo voucher if i am lucky enough.
Thomas Ankin
A good old book! Something uplifting and empowering 😊
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