Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Kate Mitchell
This is so sweet. I’d love to be able to pick up some foody bits to treat my two best friends to a picnic in the sun ❤️
Zena Hussein
I would absolutely love to try the shampoo and conditioner. We all love a good hair day
Ash
Love love love this!
I think it would be so good to do a ‘have a £50 order on us’ plus 5x £10 off vouchers for you to gift to friends and family! An amazing perk for the winner/family & friends, and a great marketing initiative for you guys to reach new customers!!
Thahiya Khan
What a lovely idea from a small business! If I were lucky enough, I’d take an Amazon voucher! I’ve currently moved into a new apartment and it would help out so much! Other than that, I’d take as many bottles of your products 😩 Thank you x
Emily
A free oud set with stain remover will be amazing, my asd son has made me re wash all his clothes init and bedding as he loves the smell 😫
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.