New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Kath Sims

Kath Sims

Wax melts in the date night scent would be amazing!!!

Ica

Ica

To be honest I’d be grateful for anything, I’ve been off work for 6 months so far with a little understood illness and life is a struggle with sick pay instead to wages. My current treat is the fabulous Oud, because when you spend a lot of time in bed, lovely smelling sheets and bed clothes are a fantastic treat.

Maria Wilding

Maria Wilding

Free products – thank you

James Perryman

James Perryman

Hmm, pay off the mortgage? 😅😅 jokes aside, cute idea!

Raven

Raven

I purchased the discovery bundle with the full size as well as the stain remover powder. Shipping took a bit as it had to endure customs since I’m in Florida but it really was quick to arrive. So far haven’t used the stain remover but working my way through the scents, absolutely phenomenal. Lightweight yet long lasting; however my largest contributor is the fact that my skin isn’t itchy. Your products don’t have that weird coating leftover like other main brands. I love love loveeee it and will be telling everyone about it.

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