Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Bev davis
Im a newbie to your products and have received my first order and couldn’t wait to use them….. I was not disappointed… I absolutely love them. My clothes smell amazing and my towels are super soft 😍😍…. Any gift would make my day … what a fab idea 🙌🏻🙌🏻☀️
Ana-Maria
What would make my day is a box of chulo’s stuffed cookies. #Sugar#Rush#is#REAL😀
Lynn
My daughter got me into buying your products, so any gift I was to receive I would give to her, keep up the great work and the amazing smells.
Nicola
What a super idea, if I were lucky enough, I’d love a set of the Odyssey, it’s absolutely amazing…even my husband noticed when I changed many moons ago…love it.
Lindsey Singleton
Love your products, the brand and the marketing is fabulous. Would just love more of your products – love doing the laundry 🧺 these days as get to experiment with all your divine scents!
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