Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Maz
I’ve switched to you to be more sustainable, I’d love you to plant a tree or two
Emma M
Say it louder for the companies in the back! What a brilliant scheme and I bet the CS team get so much from it too! My ideal RAOK would be coffee voucher as an excuse for a long coffee break and peace
Jayne Webber
What a lovely idea, appreciating and rewarding your customers is such a lovely thing to do 😊 flowers are always a wonderful gift to give and receive 💐
Laura Eggleton
I’m suffering a lot with my health atm so anything beauty would be perfect to make me feel and look better or some of your fabulous samples, as I feel smelling nice improves your mood. xoxo
Meliz Crawford
Such a thoughtful act that customers will be so grateful for. What an amazing company 💙
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