Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Dawn Barlow
A gold ticket would mean I could spoil the whole house with fresh bedding, linens and clothes and the money I save from buying the old washing products could give a boost to my favourite charity Air Ambulance. xx
Fiona Bubb
Samples to give my sister so she can pick her scent xx
Zoe C Attenborough
this is a wonderful idea ! Random acts of kindess !
Personally I’m in the throws and final stages of planning my wedding which is coming up to 3 months away; it’s been very stressful to say the least and has involved more work than we initially thought. Can’t wait for the big day but can’t wait also to never have to think or do any planning again! It’s definitely not something I’ve enjoyed!
Laura Fuller
Such a lovely thoughtful gesture. Anything free or money saving is a bonus. I’d be happy with a discount off my next order.
Leslie Hillman-Hunter
What would make my day would just be the joy of receiving anything cannot remember the last time someone did something to make me smile 😊
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