Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Claire Davis
I would love a beauty gift card for Sephora or Boots, that would be a real treat!
Gehana Kennedy
A Sephora gift card for this first time mom of a 3-month old!
Zarrin
This is exactly why I invested in this company! The values are so different to any other company I have ever bought from or worked with. There’s prioritising monetary values but on the other hand you also see your customers as high value. Absolutely great!
Apart from the above what would be nice is Treatwell vouchers? I had all three of my babies in London, we had a rough start (literally in terms of skin issues) doc appointments..new cream almost every week and not to mention the potent steroid. I’m still on this journey of looking after my children’s eczema and trying my best to help them manage this. I cream them back to back so I guess it would be nice sometimes to someone to take care of my hands :)
bec
This is so lovely! I’ve been super sick for a few months and have really been neglecting myself but moneys been tight – some little self care treats would be game changing 🤩
Carol Abel
This is a lovely idea giving back to your loyal customers. I would love a lovely bunch of flowers or a voucher you can use in any shop that would be great
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.