Hey guys, Ciara here! Iβm one of the founders of T+A π₯°
Over the past few months, weβve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. π
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1158 comments
Sarah
Loving using your products, but would appreciate being able to try all the new scents before committing to a full bottle. Also, it is annoying when you find a favourite (Bahama Vibes) only to find you discontinue it. Some kind of recycling programme for the refill pouches would also be welcome.
Elaine Daisie
Hi!
I normally add some disinfectant like Zoflora or Dettol to each wash, so if there were Tallow + Ash scented disinfectants, this would make the scents pop even more! Whether that be your own products or collaborating with brands like the aforementioned.
I also add a Calgon tablet to my wash, so again, if you had your own version of Calgon or collaborated with them, thatβd be great!
Tallow + Ash scented ironing water would also be nice to complete the laundry process.
I appreciate this may be in progress, but think more/all of your products should be available in Tesco and other supermarkets.
Finally, I have all of the scents youβve ever brought out and some are not as intense as others so I find that I almost always have to double up on the recommended dosage if I want to be able to smell the amazing scents, so I would say the dosing instructions need to be amended, the fragrance needs to be more intense or failing that, there needs to be some kind of scent booster.
But I love your products and brand!
Elizabeth Evans
Hi, my suggestion is maybe travel size bottles of all your beautiful fragrances
Hannah
Iβd love it if you made a laundry elixir of Date Night to boost the scent π₯°
Caroline Watt
Low fragrance, not fragrance free.
Sea kelp
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